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Wednesday, 15 June 2011 (3015902)
Care home group hailed best in UK for 'passion for personal service'
by Henry James

A CARE group operator which runs a home in Skelmersdale has been hailed for the quality of its service to its residents.

Ken Nolan, chairman of the Lancashire based Springhill Care Group, operators of Birch Green care home in the town has been named as the top care boss in Britain.

He has won the title National Care Employer of the Year at the Great British Care Awards, after Springhill was praised for its ‘passion for personalised service.’

The awards are designed to pay tribute to ‘the individuals who have demonstrated outstanding excellence within their field of work.’

Springhill Care Group was founded in Accrington in 1983, and has now grown to include 300 staff at three homes with Birch Green in Skelmersdale, Springhill in Accrington and Riversway in Bristol.

providing nursing and residential care for 74 older people.

Mr Nolan became a finalist in the national awards when he won a regional heat and was nominated by staff for the award.

The judges said: “Springhill Care demonstrated a passion for a personalised service and a relentless drive in getting the details right because it’s the small things that add up to big changes.”

Ken said: “We were delighted to win this award which shows that there is a lot of fantastic work being done in the care sector.

”It’s great to see that a relatively small care group with 300 staff can compete nationally with the larger organisations and that Springhill’s systems and procedures are worthy of being highlighted.

“We have an incredible team here at Springhill who have made it possible to take home this award. Everyone gives 100 per cent effort every day and it would not have been possible without them.”


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