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Thursday, 04 July 2013 (3040280)
Pontins guests call for refunds after mini-riot
by Ollie Cowan

GUESTS whose holidays were ruined after Polish football fans ran riot at Ainsdale Pontins resort have taken to social media to voice their anger.

Over 50 members belong to the ‘Pontins Southport Refund' group on Facebook where they campaign to get a full refund for their ruined stay.

The holidaymakers were put through 72 hours of torture as a group of over 150 Polish football fans descended on the resort for a weekend of football competitions on the neighbouring sand dunes between Friday June 28 and Sunday July 1.

Holidaymakers checking in for a weekend getaway say they were met with swathes of drunken fans from the very beginning.

The main group are believed to be Wroklaw based Amateur Football Club FC Wyspy. The team have since uploaded a number of photos displaying their stay at Pontins on their official Facebook page. However they chose to block out their own faces in an effort to remain unidentified.

Shots of the group letting off flares, urinating on balconies and spraying graffiti were also uploaded

In a letter to management, one upset guest, Liam Mclean, wrote: “As we were waiting for check in to open, we noticed large groups of male Polish football fans around the park.

”There was a lot of drinking and a lot of them looked quite drunk at 3 o'clock in the afternoon when we arrived.

“We had to wait at least 45 mins, due to the fact that groups of Polish football fans decided to walk to the front of the queue, and instead of being turned away, were served, before the families who were in line waiting.

When we went to our room, there were gangs loitering around the park.

”The fans were drunk, singing loud football chants, and making lude (sic) comments and remarks to the females in our group.

“This was the theme for the rest of the evening.

”The next day, we went to Ainsdale beach. To our shock, there was at least 200 Polish football fans, in what appeared to be an organised football match on the grassed area near the beach.

“There was a lot of drinking, flares and fireworks being set off.

”This was clearly a well organised event, yet nobody at Pontins or anywhere else had done anything to prevent it or supervise it.

Following a football match on Ainsdale sands, the football fans began to let off flares and pyrotechnics, which are commonplace at Eastern European games between Polish giants like Legia Worsaw and Wisla Kraków

It was between Saturday night and Sunday morning when the disruption came to a head, as fans undertook an all night party where Police had to intervene.

“We had called the emergency number for Pontins, but Pontins clearly had no idea how to sort the situation out, they wouldn't even answer the phone.

”Guests then ended up having to call the police.

Police were called numerous times to the Shore Road site in the early hours of Sunday morning in an attempt to get the group to leave.

Although a large number dispersed, some fans refused to leave and carried on upsetting fellow guests.

As well as pyrotechnics, eye witnesses say the group also made lewd comments to female guests of all ages.

As yet guests say they have not received any indication of a refund. Prices for a seven night stay at the Ainsdale resort are around £600.

At one point three canine units were brought in on Sunday morning to help control the group.

Merseyside Police confirmed that three people were arrested for public order offences and have subsequently been released.

Pontins have since offered guests a free three night stay at the Ainsdale resort in November as compensation.


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