Share your views on Telecare service

Share your views on Telecare service

by Henry James (July 2022)

RESIDENTS who use a service which helps them live safely and independently at home, are invited to share their views on proposed charges to cover the increasing costs of running it.

A six-week consultation, which began on Tuesday, July 19, gives people the opportunity to have their say on ‘Telecare’ either online or by returning a written questionnaire, which is being sent to everyone who has signed-up to the service.

Carers, people who work in social care and the public, can also have their say. The Lancashire County Council service is run by Progress Lifeline.

County Councillor Graham Gooch, cabinet member for adult social care, said: “Currently, Lancashire County Council is the only authority in the North West that does not charge any residents for a telecare and mobile response service. The average charge for this service in other local authorities is £5.51.”

The proposals are to introduce three levels of charges.

The deadline for people to have their say is 5pm on Friday, September 2.

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